Responsibilities

• Lecturer in Information Studies and
• Research Associate in CeRLIM, Centre for Research in Libraries, Information and media
• Year Two Tutor
• Supervision and examination of Undergraduate, Postgraduate and Doctoral students

Teaching

• Search & Retrieval
• Digital Libraries
• Evaluation of IR and digital library systems
• Web and Search Applications
• User Experience, UX
• Project Management
• Research Methods
• Web 2.0 technologies, User Generated Content, User activity data

Research Interests

• Information Behaviour
• Interface design (HCI)
• Information Retrieval and Digital Libraries: systems, techniques and evaluation
• Information Literacy
• Student Diversity

Masters and Doctoral supervision and examination in the topic areas above.

Office hours for drop in tutorials (during term time*)

Wednesday 10.00-12.00

Thursday 1.00-3.00

* Other times and days are available, please email me for an appointment

Background

Research Projects (most recent first)

PATHS, Personalised Access to Cultural Heritage Spaces (CURRENT, as a Research Consultant for MDR Partners. The PATHS project will create a system that acts as an interactive personalised tour guide through existing digital collections. The system will offer suggestions about items to look at and assist in their interpretation. Navigation will be based around the metaphor of a path through the collection.

Usability evaluation of the MIMAS services Zetoc and Landmap, and development of a usability Framework Toolkit for their internal use. Funded by MIMAS.

W2C: extending the VLE through Widgets, Web- and Cloud-services. Funded by the JISC’s E-Learning Programme, under Strand B of the 03/10 Distributed Virtual Learning Environments call. Extending Manchester Metropolitan University's VLE with Widgets, Web- and Cloud-services.

User evaluation of PERTAINS demonstrator  Funded by MIMAS. Building on work from the The Enhanced Tagging for Discovery (EnTag) project the PERTAINS project delivered service enhancements to the UK national aggregator services of research library OPACs (COPAC) and Intute the database of web resources for higher education.

User evaluation of MOSAIC demonstrator  Funded by MIMAS. MOSAIC built upon the findings and recommendations of the JISC TILE project, which investigated ‘pain points’ in UK HE library take up of Web2.0 opportunities, in particular relating to the ‘context’ of users (e.g. their course) and their related use of resources.

The publication and dissemination behaviour of researchers and the influence of research assessment – funded by the Research Information Network (RIN) in collaboration with JISC. Joint project with LISU and Department of Information Science, Loughborough University, to investigate the dissemination, publication and citation behaviour of UK HE scholars, especially in light of considerations arising from research assessment.

DiSCmap – Digitisation in special collections: mapping, assessment, prioritisation. Funded under the JISC Digitisation Programme, in consultation with the Research Information Network (RIN) identified an inventory of the holdings of Special Collections throughout UK Higher Education and developed a framework for prioritisation for future digitisation based on the views of Intermediaries and end...more

Analyse This!!! – development of a re-purposable leaning object on data analysis, available at http://www.learnhigher.ac.uk/analysethis/# Funded by LearnHigher.

Collect This!!! – development of a re-purposable learning object on data collection, a sibling learning object to Analyse This!!! Available at http://www.learnhigher.ac.uk/collectthis/ Funded by LearnHigher.

MLearning – identification of current developments in mobile learning in UK higher education and development and evaluation of a mobile version of Analyse This!!! Funded by LearnHigher.

Argosi - Alternate Reality Games for Orientation, Socialisation and Induction ran from April 2008 to March 2009. It designed and piloted an Alternate Reality Game (ARG) to support the student induction process. Developed by MMU and University of Bolton, CERLIM’s involvement centred on running Argosi workshops with participants from a number of different UK universities.

EIAO – the European Internet Accessibility Observatory. The EIAO project will establish the technical basis for a European Internet Accessibility Observatory. A collection of formal measures of accessibility - web accessibility metrics (WAMs) - based on the checkpoints developed by World Wide Web Consortium for the Web Content Accessibility Guidelines (WCAG) are being developed. Tools for automated data collection and dissemination will be created and continuously improved on throughout the project by feedback from users. Funded by the European Commission.

NORRS - National Online Resources Requirement Survey. This project undertook a national survey of the UK FE and HE teaching and library communities to ascertain their requirements for online resources. Funded by JISC.

HaIRST - Harvesting Institutional Resources in Scotland Testbed – investigation and advice on some of the technical, cultural, and organisational requirements associated with the deposit, disclosure, and discovery of institutional resources in the Information Environment (IE). Funded by JISC.

SUNCAT - the National Serials Union Catalogue. Evaluation of the progress of the SUNCAT Project (developing a national union catalogue of serials held in research libraries throughout the UK) was conducted on behalf of JISC. Funded by JISC.

EDNER+ - Evaluation of the JISC Information Environment. CERLIM, in association with CSALT at Lancaster University, was awarded funding to extend the EDNER Project to undertake a more broadly-based formative evaluation of the JISC Information Environment (IE) during 2003-4. Funded by JISC.

EDNER  -   Formative Evaluation of the DNER. EDNER - the formative evaluation of the UK higher education sector's Distributed National Electronic Resource (DNER) - was a three year project being undertaken by the Centre for Research in Library & Information Management (CERLIM) at the Manchester Metropolitan University and the Centre for Studies in Advanced Learning Technology (CSALT) at Lancaster University. Funded by JISC.

DEvISE - Dimensions in Evaluation of Internet Search Engine, ISE. The Project developed a framework for the evaluation of ISEs based on a multi-disciplinary approach with a strong emphasis on user-centred perspectives. Funded by the Library and Information Commission.

Professional activities

Jill has disseminated research and project work widely and has many publications in academic journals, is co-editor of Access, delivery, performance: the future of libraries without walls and numerous other publications. She was Co-organiser of the Libraries Without Walls series of conferences, held biennially in Greece with delegates from all over the world and has been an invited speaker at The 17th Conference of Greek Academic Libraries: Academic library evaluation as a measure of institutional quality assessment, as well as presenting at international conferences and workshops.

Qualifications

1996	Master of Philosophy (M.Phil.) Information Science Thesis title: Development of a specification for a full-text CD-ROM user interface. Department of Information and Communications, MMU.
1992	BA (Honours) Information and Library Management, 2i Department of Library and Information Science, Manchester Polytechnic, All Saints, Oxford Road, Manchester (now DIC as above).

Biography

Sept 2009- to date   Jan 2000 – to date	Lecturer in Information Studies, Department of Languages, Information and Communication, Manchester Metropolitan University.   Research Associate, CERLIM (The Centre for Research in Library & Information Management), Department of Languages, Information and Communication, Manchester Metropolitan University.
Sep 1996 – to date	Part-time and Guest Lecturer, DIC, MMU.
Jun 2001 – Jul 2003	Assistant Editor of The New Review of Information and Library Research (a Taylor Graham publication).
Jul 1992 – Oct 1992	Librarian for the Arts Group, Manchester Central Library, St. Peter’s Square, Manchester.
Jan 1989 – Jul 1992	Library Assistant, Manchester Central Library (and various branch libraries)

Publications

2013

Craven, J and Griffiths, J.R. (2013) Data analysis. In: Grant, M.J., Sen, B. and Spring, H. (eds) Research, Evaluation and Audit, Key steps in demonstrating your value. Facet: London. Forthcoming.

2012

Griffiths, J.R. (2012) User engagement with evaluation of digital libraries: A case study of the DiSCmap project. In: Dobreva, M., O’Dwyer, A. and Feliciati, P. (eds.) User Studies for Digital Library Development. London: Facet.

Fernie, K.; Griffiths, J.R.; Archer, P.; Chandrinos, K.; de Polo, A.; Stevenson, M.; Clough, P.; Goodale, P.; Hall, M.; Agirre, E.; Lopez de Lacalle, O.; Bergheim, R., PATHS: Personalising access to cultural heritage spaces, 18th International Conference on Virtual Systems and Multimedia (VSMM), 2012, pp.469,474.

2011

Griffiths, J.R. and Glass, B. (2011) Understanding the information literacy competencies of UK Higher Education students. In: Walton, G. & Pope, A. (eds.) Information literacy: infiltrating the curriculum, challenging minds.  Oxford: Chandos.

Birrell, D., Dobreva, M., Dunsire, G., Griffiths, J.R., Hartley, R.J.,  Menzies, K. (2011) The DiSCmap project: Digitisation of Special Collections: mapping, assessment, prioritisation. New Library World, 112 (1/2), pp.19-44).  Highly Commended Award Winner at the Literati Network Awards for Excellence 2012 as "one of the most impressive pieces of work the team has seen throughouout 2011"

2010

Griffiths, J.R. and Craven, J. (2010) Development and evaluation of a generic re-purposable e-learning object on data analysis. In: Olaniran, B.A. (ed.) Cases on successful e-learning practices in the developed and developing world: methods for the Global information economy. IGI Global.

2009

Research Information Network, RIN (2009) Communicating knowledge: How and why UK researchers publish and disseminate their findings. London: RIN. NB: The research on which this report is based was undertaken by myself and colleagues from CeRLIM and Loughborough University.

Fry, J., Oppenheim, C. Creaser, C., Johnson, W., Summers, M., White, S., Butters, G., Craven, Griffiths, J. R. and Hartley, R.J. (2009) Communicating knowledge: How and why researchers publish and disseminate their findings. Supporting paper 1: Bibliometric analysis. London: RIN. http://www.rin.ac.uk/our-work/communicating-and-disseminating-research/communicating-knowledge-how-and-why-researchers-pu

Fry, J., Oppenheim, C. Creaser, C., Johnson, W., Summers, M., White, S., Butters, G., Craven, Griffiths, J. R. and Hartley, R.J. (2009) Communicating knowledge: How and why researchers publish and disseminate their findings. Supporting paper 2: Report of focus groups findings. London: RIN. http://www.rin.ac.uk/our-work/communicating-and-disseminating-research/communicating-knowledge-how-and-why-researchers-pu

Fry, J., Oppenheim, C. Creaser, C., Johnson, W., Summers, M., White, S., Butters, G., Craven, Griffiths, J. R. and Hartley, R.J. (2009) Communicating knowledge: How and why researchers publish and disseminate their findings. Supporting paper 3: Report and analysis of researcher survey. London: RIN. http://www.rin.ac.uk/our-work/communicating-and-disseminating-research/communicating-knowledge-how-and-why-researchers-pu

Fry, J., Oppenheim, C. Creaser, C., Johnson, W., Summers, M., White, S., Butters, G., Craven, Griffiths, J. R. and Hartley, R.J. (2009) Communicating knowledge: How and why researchers publish and disseminate their findings. Supporting paper 4: Literature review. London: RIN. http://www.rin.ac.uk/our-work/communicating-and-disseminating-research/communicating-knowledge-how-and-why-researchers-pu

Birrell, D., Dobreva, M.,  Dunsire, G., Griffiths, J.R., Hartley, R.J. and Menzies, K. (2009) The DiSCmap project: overview and first results. In: Research and Advanced Technology for Digital Libraries, LNCS. Lecture Notes in Computer Science, 5714. Springer Berlin / Heidelberg, Berlin/Heidelberg, pp. 408-411.

Griffiths, J.R. and Craven, J. (eds.) (2009) Access, delivery, performance: the future of libraries without walls: A festschrift to celebrate the work of Professor Peter Brophy. London: Facet Publishing.

Griffiths, J.R. (2009) Measuring the quality of academic library services and resources. In: Griffiths, J.R. and Craven, J. (eds.) Access, delivery, performance: the future of libraries without walls: A festschrift to celebrate the work of Professor Peter Brophy. London: Facet Publishing.

2008

Griffiths, J.R. (2008). Evaluation of Academic Libraries: a Quality Attributes approach. Invited speaker at: 17th Conference of Greek Academic Libraries: Academic Library Evaluation as a measure of Institutional Quality Assessment, Ioannina (Greece), 24th-26th September, 2008.

Griffiths, J.R. (2008). The role of a user’s cognitive style and successful use of electronic information. Presented at: Cognition and the Web: Information processing, comprehension and learning, Granada (Spain), 24th-26th April, 2008.

Griffiths, J.R. and Glass, B. (2008). Understanding the information literacy of students: Information literacy audits at Manchester Metropolitan University. Presented at: 5th LDHEN Symposium: University of Bradford "Learning Development: Who Needs It?", Bradford (UK), 17th and 18th March 2008.

Glass, B. and Griffiths, J.R. (2008). Online Information Literacy Audits: A longitudinal study. Presented at: Librarian’s Information Literacy Annual Conference, Liverpool (UK), 17th-19th March, 2008.

Griffiths, J.R. (2008). The process of assessment of the quality, usability and impact of electronic services and resources: a Quality Attributes approach. In: Brophy, P., Craven, J. and Markland, M. (eds.) Libraries without Walls 7: Exploring 'anytime, anywhere' delivery of library services: Proceedings of the Libraries Without Walls conference, 14-18th September 2007. London: Facet Publishing.

Glass, B. and Griffiths, J.R. (2008). An Introduction to the LearnHigher Centre for Teaching & Learning (CETL), with particular reference to the information literacy learning area and its work on information literacy audits at Manchester Metropolitan University. In: Brophy, P., Craven, J. and Markland, M. (eds.) Libraries without Walls 7: Exploring 'anytime, anywhere' delivery of library service : Proceedings of the Libraries Without Walls conference, 14-18th September 2007. London: Facet Publishing.

Craven, J. and Griffiths, J.R. (2008). Involving users in a technical solution to help assess the accessibility of websites. In: Brophy, P., Craven, J. and Markland, M. (eds.) Libraries without Walls 7: Exploring 'anytime, anywhere' delivery of library services: Proceedings of the Libraries Without Walls conference, 14-18th September 2007. London: Facet Publishing.

2007

Griffiths, J.R., Johnson, F. and Hartley, R.J. (2007) User satisfaction as a measure of system performance. Journal of librarianship and Information Science, 39 (3), pp.142-152.

2005

Griffiths, J.R. and Brophy, P. (2005). Student searching behaviour and the web: use of academic resources and Google. Library Trends, Spring, pp. 539-554.

2004

Jones, C., Zenios, M. and Griffiths, J. (2004). Academic use of digital resources: disciplinary differences and the issue of progression.  Proceedings of the fourth international conference on networked learning 2004. Eds. Banks, S. et al.  Lancaster University and the University of Sheffield. [Online] http://www.networkedlearningconference.org.uk/past/nlc2004/proceedings/symposia/symposium9/jones_et_al.htm

Brophy P., Markland M., Griffiths J. R. and. Booth, H. (2004) EDNER+: Formative Evaluation of the Information Environment: Evaluation of IE presentation services (Deliverable 4, EDNER+ Project).  Manchester: CERLIM (The Centre for Research in Library & Information Management). [Online] http://www.cerlim.ac.uk/projects/iee/reports/wp4_user_testing.doc

Brophy P., Fisher S. and Griffiths J. R. (2004). EDNER: Formative Evaluation of the Distributed National Electronic Resource: Stakeholder consultation and analysis – user information needs (Deliverable MDA 3, EDNER Project).  Manchester: CERLIM (The Centre for Research in Library & Information Management). [Online] http://www.cerlim.ac.uk/edner/dissem/a3.doc

Brophy P., Fisher S., Bentley, J. C., Griffiths J. R. and Markland, M. (2004). EDNER: Formative Evaluation of the Distributed National Electronic Resource: Stakeholder consultation and analysis – information usage in higher education. (Deliverable MDA 3a, EDNER Project).  Manchester: CERLIM (The Centre for Research in Library & Information Management). [Online] http://www.cerlim.ac.uk/edner/dissem/a3a.doc

2003

Griffiths, J.R. (2003). Evaluation of the JISC Information Environment: student perceptions of services. Information Research, 8 (4). [Online] http://informationr.net/ir/8-4/paper160.html

Johnson, F., Griffiths, J.R. and Hartley, R.J. (2003). Task dimensions of user evaluations of information retrieval systems.  Information Research, 8 (4). [Online] http://informationr.net/ir/8-4/paper157.html

2002

Griffiths, J.R. and Brophy, P. (2002). Student searching behaviour in the JISC Information Environment. Ariadne, 33.  [Online] http://www.ariadne.ac.uk/issue33/edner/

Griffiths, J.R., Hartley, R.J. and Willson, J.P. (2002). An improved method of studying user-system interaction by combining transaction log analysis and protocol analysis. Information Research, 7 (4). [Online] http://InformationR.net/ir/7-4/paper139.html

Griffiths, J.R. and Fisher, S. (2002). A quality management approach to the evaluation of digital library services. In: The fourth DELOS workshop on Evaluation of Digital Libraries: Testbeds, Measurements, and Metrics. [Online] http://www.ercim.org/publication/ws-proceedings/DelNoe04.pdf 

Craven, J. and Griffiths, J.R. (2002). 30,000 different users, 30,000 different needs? Design and delivery of distributed resources to the user community. In: Brophy, P., Fisher, S. and Clarke, Z. (eds.) Libraries without Walls 4: the Delivery of Library Services to Distant users: proceedings of the Libraries Without Walls conference, 14-18 September 2001. London: Facet Publishing.

Griffiths, J.R. (2002) EDNER (Formative Evaluation of the Distributed National Electronic Resource) Project (2002). How students search: information seeking and electronic resource use. Issues Paper 8. [Online] http://www.cerlim.ac.uk/edner/ip/ip08.rtf

2001

Johnson, F.C., Griffiths, J.R. and Hartley, R.J. (2001). DEvISE: A framework for the evaluation of Internet search engines. Library and Information Commission (LIC) research report 100. Resource: The Council for Museums, Archives and Libraries: [Online] http://www.cerlim.ac.uk/projects/devise

Brophy P, Fisher S, Griffiths J. R. and Markland M. (2001) EDNER: Formative Evaluation of the Distributed National Electronic Resource: DNER Service evaluation (Deliverable MDA 2, EDNER Project).  Manchester: CERLIM (The Centre for Research in Library & Information Management). [Online] http://www.cerlim.ac.uk/edner/dissem/da2.doc

Pre 2000

Griffiths, J.R. (1996). Development of a specification for a full text CD-ROM user interface. MPhil thesis: MMU.

Griffiths, J.R. and Lambert, J.S. (1995). CD-ROM interfaces: full text databases. Library Review, 44 (8), pp.20-27.